{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contacteer-ons/klantendienst.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contacteer-ons/klantendienst.html","location":{"base":"/contacteer-ons/klantendienst.html","queryParams":{}},"data":{"jcr:title":"Aanvraag voor onderhoud","title":"Klantendienst - Contactformulier - Alpine","breadcrumbname":"Klantendienst - Contactformulier - Alpine","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","disableMultiLanguage":false,"meta_description_seo":"Vul het formulier in om contact op te nemen met de Klantendienst van Alpine. Onze medewerkers nemen zo snel mogelijk contact op. ","textIsRich":"true","meta_robots_index":"index","translationWorkflow":"translation","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice21v0_371892061":{"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"large","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

"}},"slice97v0":{"mandatoryLegend":"* Verplichte velden","helpText":"Om je vraag zo goed mogelijk te beantwoorden, vragen we je om een onderwerp in de keuzelijst te selecteren.","vehicleSectionTitle":"Informatie over het voertuig:","titlePrefix":"je vraag","submitButtonLabel":"volgende","sling:resourceType":"one/components/common/caseform/slice97v0","textIsRich":["true","true"],"formConfig":{"complaint":{"description":"Beschrijf je vraag","selectLabel":"Selecteer het onderwerp van je vraag","errorMessage":"Beschrijf je vraag in detail","types":{"1":{"key":"mutlimedia-services-connectes","type":"Multimedia en connected services"},"2":{"key":"service-apres-vente","type":"After Sales"},"3":{"key":"my-alpine","type":"My Alpine"},"4":{"key":"livraison-vehicule","type":"Levering van mijn auto"},"5":{"type":"Ik kan niet met de auto rijden vanwege een reserveonderdeel dat niet beschikbaar is"}}},"attachment":{"errorMessageSize":"Je bijlage heeft niet het gevraagde formaat","errorMessageMissing":"Upload een document","formatsLabel":"Toegestane formaten: jpg, jpeg, pdf en png. Maximale grootte: 5 MB.","isVisible":true,"errorMessageFormat":"Het formaat van je bijlage voldoet niet aan het gevraagde formaat.","attachments":{"1":{"title":"Om de verwerking van je aanvraag te vereenvoudigen, kan je de documenten hieronder toevoegen.","isMandatory":false,"introduction":"voorbeeld / soort gevraagd document"}}},"multimediaComplaint":{}},"legalNotice":{"showLegalNotice":false}},"slice21v0_377417450_":{"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"small","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

* Gegevens met een asterisk zijn verplichte velden. Vul ze in zodat wij je vraag kunnen beantwoorden.

"}},"slice21v0_copy":{"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"small","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Met je toestemming zullen je gegevens ook worden verwerkt voor direct marketing-doeleinden van «Renault», «Dacia» en «Alpine» producten. In dit geval kunnen ze ook aan de netwerken en partners van de RENAULT groep worden meegedeeld. Je kan je toestemming op elk moment intrekken. Je hebt recht op de toegang, rechtzetting, beperking van de verwerking, verwijdering of overdraagbaarheid van je gegevens. Deze rechten, onder andere het recht om je toestemming in te trekken, kunnen kosteloos worden uitgeoefend via dit formulier of door een e-mail te sturen naar contact-client.be@renault.be. Mogelijk vragen wij je een bewijs van je identiteit voor te leggen. Je hebt ook het recht om een klacht in te dienen bij de Autoriteit voor gegevensbescherming.

Je persoonsgegevens worden verzameld voor de verwerking van je onlineverzoek. Ze worden verwerkt door Renault België Luxemburg NV, waarvan de maatschappelijke zetel is gevestigd te 1070 Brussel, Bergensesteenweg 281. Voor dezelfde doeleinden kunnen ze aan de netwerken en partners van de RENAULT-groep worden meegedeeld. De gegevens worden bewaard voor de duur van het voornoemde doel en het beheren van eventuele geschillen. Voor meer informatie over de verwerking van je persoonsgegevens raadpleeg je onze privacyverklaring.

"}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice56vf":{"sling:resourceType":"one/components/common/slice56vF","lom1":{},"lom2":{},"lom3":{},"links":{"1":{"url":"/persoonsgegevens.html","text":"Persoonlijke gegevens ","type":"link","openInNewTab":false},"2":{"url":"/wettelijke-vermeldingen.html","text":"Wettelijke vermeldingen","type":"link","openInNewTab":false},"3":{"url":"/cookies.html","text":"Cookies","type":"link","openInNewTab":false},"4":{"text":"Mijn cookies beheren","type":"cookiesConsent","openInNewTab":false}}}}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Aanvraag voor onderhoud","url":"/contacteer-ons/klantendienst.html","components":["one/components/edito/slice21v0","one/components/common/caseform/slice97v0"]},{"title":"Contactgegevens","url":"/contacteer-ons/klantendienst/contact-details.html","components":["one/components/common/caseform/slice55vB","one/components/edito/componentD7v0"]},{"title":"Bevestiging","url":"/contacteer-ons/klantendienst/confirmation.html","components":["one/components/common/caseform/slice70v0"]}],"currentStepNumber":0,"totalSteps":3,"firstStep":"/contacteer-ons/klantendienst.html","nextStep":"/contacteer-ons/klantendienst/contact-details.html"},"displayAuthentModal":false,"caseSubmissionError":"Er is een fout opgetreden. Gelieve het later opnieuw te proberen.","formType":"Service Request","stepperTitle":"Contact op te nemen met on Klantendienst","sling:resourceType":"one/components/common/structure/caseFunnelParams","labels":{}},"consumptionEfficiencyGraph":{"efficiencyTitle":"Milieuprestatie","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Milieuprestatie","textIsRich":"true","displayEfficiencyGraph":true},"ecologicalParams":{"ecoMalusDetailsLabel":"E","recoveryBonusDisclaimer":"E","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":"E","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":"E","ecoBonusLabel":"E"},"professionalParams":{"isPro":false,"sling:resourceType":"one/components/structure/professionalParams"},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"tyreLabelling":{"frontTyresLabel":"Voorbanden","rearTyresLabel":"Achterbanden","tooltipTitle":"Velgen & energielabels voor banden","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Hier ziet u de bandenlabels die compatibel zijn met uw configuratie.

Door op elk label te klikken of door de QR-code te scannen met de camera van uw smartphone, krijgt u rechtstreeks toegang tot het gedetailleerde productblad voor de betreffende band, rechtstreeks op de website van de Europese Unie.

Vanwege de specifieke kenmerken van de voertuigproductie kunnen er meerdere labels worden weergegeven.

"},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"fr","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","enginesTypes":{"1":{"label":"Engine Label(example : \"Hybrid\")"}},"receipt":{}},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"ccParameters":{"position":"Bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent"},"transverseParams":{"hideRegistrationNumber":false,"showVersionEngine":true,"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"seeMonthlyPrice":"personaliseer je financiering","leadUrls":{}}},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"In uw omgeving","searchPlaceholder":"Geef uw locatie aan","renaultPartner":"Aanbevolen Alpine Store","title":"Kies uw Alpine Store","filterResults":"filter","geolocalisationErrorMsg":"We kunnen uw locatie niet vinden, probeer het alstublieft opnieuw.","favoriteDealer":"Favoriete Alpine Store","legend":{"info":"Ontdek onze Alpine Store","major":"Alpine Store","minor":"Alpine Partner","title":"legend"}},"cta":{"selectAsFavorite":"Favoriete Alpine Store","backToMapView":"Terug naar kaartweergave","seeOpeningHours":"Bekijk openingstijden","seeAllDealers":{"link":"/alpine-centers.html","label":"Bekijk alle Alpine Store"},"select":{"label":"selecteer"},"expandResults":{"label":"Uitgebreide resultaten"},"contactUs":{"link":"/contacteer-ons/alpine-store.html","label":"Contact opnemen"}},"info":{"openingDoors":"Open deuren van {startDate} tot {endDate}","openingHours":"openingstijden","exceptionallyClosed":"Uitzonderlijk gesloten op {date}","closed":"Gesloten","opened":"Open","direction":"directions","vacations":"Jaarlijkse sluiting van {startDate} tot {endDate}","nextOpening":"Volgende opening {date}","spokenLanguage":"Taal","contactDetails":"contactgegevens","website":"website","services":"services"},"onlineAppointment":{"label":"online afspraak","reassuranceMsg":"online afspraak"},"pattern":{"streetAddress":"{streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"seoParams":{"sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"nl-be","rootPath":"/"},"2":{"language":"nl-nl","rootPath":"https://www.alpinecars.nl/"}},"sitelangs":{"1":{"language":"fr-be","continueCTA":"Continuer","rootPath":"https://fr.alpinecars.be/contactez-nous/service-client.html","lib":"Français","sling:resourceType":"one/components/languageExchange","wording":"Changer de langue"},"2":{"language":"nl-be","continueCTA":"Doorgaan","rootPath":"/contacteer-ons/klantendienst.html","lib":"Nederlands","sling:resourceType":"one/components/languageExchange","wording":"Taal veranderen"}}},"siteParams":{"language":"nl","countryName":"Belgium","brand":"alpine","country":"be","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"nl-BE","rtl":false,"country3":"BEL","product":"ALPINE"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"60e4f529-1b35-429e-b123-4e3d648044a4","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":true}},"gigyaParams":{"enabled":true,"apiKey":"4_IkkmuFkGswjumTyqJL8ekA","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://nl.alpinecars.be/contacteer-ons/klantendienst.html"}],"meta":[{"name":"description","content":"Vul het formulier in om contact op te nemen met de Klantendienst van Alpine. Onze medewerkers nemen zo snel mogelijk contact op. "},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"contact-us|customer-support","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-SERVICE-REQUEST","formType":"service_request","formStepNumber":"0","formStepName":"Aanvraag voor onderhoud"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateBtoFunnel":false,"activateProductPlans":false,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Alpine België","url":"https://nl.alpinecars.be/"},{"title":"Contacteer ons","url":"https://nl.alpinecars.be/contacteer-ons.html"},{"title":"Klantendienst - Contactformulier - Alpine","url":"https://nl.alpinecars.be/contacteer-ons/klantendienst.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/slice56vF","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/professionalParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/formParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/seo","one/components/languageExchange","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"dealerLocator":{"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}